Our Guarantees to You
We're confident in the quality of our service. That's why we back it with multiple guarantees to give you complete peace of mind.
30-Day Satisfaction Guarantee
Not satisfied? Request a refund in writing within 30 days of purchase. You get a full refund before we begin drafting, or a prorated refund while work is in progress, less any costs already incurred.
- Request in writing within 30 days
- Full refund before drafting begins
- See full guarantee terms
Attorney Review
Every document reviewed by licensed California Attorney Rozsa Gyene (State Bar #208356). Included in base price; LegalZoom's attorney access requires its $549 Premium plan (as of September 2026).
- Licensed CA attorney review
- State Bar #208356 verified
- Included in base price
Legal Validity
Documents meet all California Probate Code requirements. Same legal protection as a trust from a traditional law office, where attorneys often charge considerably more.
- CA Probate Code compliant
- Legally enforceable
Revisions Before Signing
Revisions before signing to correct or complete your documents.
Quality Guarantee
Same legal protection as a trust from a traditional law office, where attorneys often charge considerably more. Attorney-quality at online prices.
- Attorney-quality work
- Professional standards
- Budget-friendly pricing
Support Guarantee
Direct attorney access for questions. No call centers. Speak directly with Attorney Rozsa Gyene or her team.
- Direct attorney access
- Not a call center
- Email & phone support
30-Day Satisfaction Guarantee
If you are not satisfied, request a refund in writing within 30 days of purchase. You will receive a full refund before we begin drafting your documents, or a prorated refund of fees not yet earned while work is in progress, less any costs already incurred. To receive a refund, you must return or destroy all draft documents and confirm you have not signed, recorded, or used them. Once your documents are finalized, delivered, or used, including once you have signed, recorded, or otherwise relied upon them, the fees are earned and non-refundable. Third-party and hard costs (recording fees, title or property searches, notary fees, shipping, and printing, binder, and assembly costs) are non-refundable once incurred. To request a refund, email rozsa@livingtrustcalifornia.com with your name and date of purchase.
Additional Guarantees
Privacy Guarantee
Your information is never sold or shared with third parties. We use bank-level 256-bit SSL encryption to protect your data in transit, while it travels between your browser and our site. Once an attorney-client relationship is established, your information is protected by attorney-client privilege under California law.
Security Guarantee
Bank-level 256-bit SSL encryption protects your data in transit, while it travels between your browser and our site. Our website is fully secured with HTTPS. We comply with all California privacy laws and industry best practices for data security.
Support Guarantee
Attorney available for questions during business hours. When you call (818) 337-4071, you reach our Burbank office, not a call center in another state. Email support at rozsa@livingtrustcalifornia.com with responses typically within 24 hours on business days.
Why We Offer This Guarantee
We're confident our attorney-prepared and reviewed trusts provide the same legal protection as traditional attorneys at a fraction of the cost. We want you to feel completely comfortable with your decision to work with us.
Our goal isn't just to sell you documents. It's to protect your family. If our service doesn't meet your expectations, we don't deserve your business. It's that simple.
"Estate planning is too important to settle for anything less than excellent service. That's why we stand behind every document with our 30-Day Satisfaction Guarantee."
— Attorney Rozsa Gyene, State Bar #208356
Frequently Asked Questions
What is your refund policy?
If you are not satisfied, request a refund in writing within 30 days of purchase. You will receive a full refund before we begin drafting your documents, or a prorated refund of fees not yet earned while work is in progress, less any costs already incurred. To receive a refund, you must return or destroy all draft documents and confirm you have not signed, recorded, or used them. Once your documents are finalized, delivered, or used, the fees are earned and non-refundable. See the full guarantee terms above.
How do I request a refund?
Simply email us at rozsa@livingtrustcalifornia.com with your name and date of purchase, or call (818) 337-4071.
What is NOT covered by the guarantee?
Once your documents are finalized, delivered, or used, including once you have signed, recorded, or otherwise relied upon them, the fees are earned and non-refundable. Third-party and hard costs (recording fees, title or property searches, notary fees, shipping, and printing, binder, and assembly costs) are non-refundable once incurred.
Is attorney review really included in the price?
Yes! Unlike LegalZoom, whose attorney access comes only with its $549 Premium plan (as of September 2026), our base price ($400-$500) includes review by licensed California attorney Rozsa Gyene (State Bar #208356). There are no hidden fees. Optional add-ons are listed up front.
How quickly will I receive my refund?
Refunds are processed within 5-7 business days of your request. The refund will be returned to your original payment method.
How is my personal information protected?
We use bank-level 256-bit SSL encryption to protect your data in transit, while it travels between your browser and our site. Your information is never sold or shared with third parties. Once an attorney-client relationship is established, your information is protected by attorney-client privilege under California law.
Get Started With Confidence
Our 30-Day Satisfaction Guarantee gives you a clear, fair refund policy. Get started today and protect your family's future.
Call: (818) 337-4071
Email: rozsa@livingtrustcalifornia.com